Redemption Process

Terms and conditions

  • For any questions about the promotion, please send us a message @MSI Malaysia Official FB Page(https://www.facebook.com/MSIMalaysia)
  • The promotion is available from 15th Jan 2018 to 31st Mar 2018 or while stocks last. Final claim of redemption is 7th Apr, 2018 and therefore any late redemption will not be accepted and will be deemed invalid.
  • The promotion above is valid upon purchase from MSI Authorised Reseller (https://my.msi.com/wheretobuy) in Malaysia, the purchases made in other countries will not be eligible for GC30 redemption.
  • This offer is available for MSI Z370 GAMING M5 or Z370 GAMING PRO CARBON AC and Z370 GAMING PRO CARBON motherboard only.
  • Once the Serial Number on the product box has been cut for redemption submission and the redemption for the GC30 has been approved, the user will be prohibited from returning the board to the place of purchase for exchange or refund. However, the MSI manufacturer warranty will remain intact for the full warranty period.
  • When uploading invoice through standard redemption process, clear caption including purchase date, purchase bundled item and purchase source are strictly required.
  • Valid purchasing invoice should be issued by MSI authorized dealers (https://my.msi.com/wheretobuy) from 15th Jan to 31st Mar, 2018.
  • Redemption claim will be voided if the photos are identified counterfeit.
  • It will take up to 7 working days for the review of user’s redemption. (redemption may take up to 14 working days during Chinese New Year holiday)
  • Once the redemption is approved, GC30 will be sent out within 14 days.
  • Dispatch of GC30 can be delayed up to 15 working days during Chinese New Year due to public holiday.
  • ks are limited per participating dealer; please contact MSI authorized dealer to ensure availability.
  • MSI retains the right to make adjustments on sales bundle content without prior notice subject to any directions from a regulatory authority.
  • MSI will not cover warranty for bundled promotional item.
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